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Return Policy

Not completely happy? We accept returns within 7 days of delivery.

Please read the conditions below before initiating a return.

1. Return Window

Returns must be initiated within 7 days of receiving your order. Items received after this window will not be accepted.

2. Items Eligible for Return

  • Unworn, unwashed and unused items
  • Items in their original packaging with all tags attached
  • Items free of stains, odours and damage caused by the customer

3. Non-Returnable Items

  • Fragrances, cosmetics and personal-care items once opened
  • Sale, clearance and limited-edition drops
  • Concierge-sourced and custom orders
  • Innerwear, swimwear and pierced accessories

4. How to Return an Item

  1. Contact our support team within 7 days of delivery.
  2. Share your order number, reason for return and clear photos of the item.
  3. We'll respond within 24 hours with return instructions.
  4. Ship the item back using the approved courier.
Start a return →

5. Return Shipping Costs

Return shipping is covered by the customer unless the item is defective or an incorrect item was shipped.

Please note
All returns are inspected on arrival. Items returned in an unacceptable condition will be shipped back to you at your expense.

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ORIGINALS

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  • hello@aslorignals.com
  • +234 800 123 4567
  • Lekki Phase 1, Lagos, Nigeria
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